Careers at traxl

 
 

OUR TEAM IS OUR BIGGEST ASSET

 

What is traxl?

We are a startup in Egypt providing a convenient technology platform that brings economical, reliable, and safe logistics solutions. Through our trucking technology platform, we allow customers to connect with trained drivers to transport anything, at any time, from Cairo to anywhere in Egypt. Simply select your “Pick up” and “Drop off” points, a suitable truck and your desired time, and the nearest driver will be at your service within minutes. We are determined to transform the logistics and transportation industry in the region by continuously seeking efficiency through innovation.



Mission

Moving Simplified

 

Core values

Unity
We do not have employees; we have co-workers

Passion
We go above and beyond to create positive, emotional impact on our customers

Innovation
We do not survive; we innovate and strive

Ambition
Great isn’t good enough

Quality
 Price competitiveness, Efficiency, Convenience, Safety and Speed (PECSS) is our management


Why Join traxl?

 
 
 
 

Professional Excellence  

On the professional level, we stand behind our co-workers, supporting their growth and  helping them excel. A big part of our culture is self-learning, as we push our co-workers to develop skills they are passionate about and help them enroll in training programs they select.

Accelerated Career Path

 In order to foster creativity, increase communication, and offer exciting careers for our staff, we are adopting rotational programs where co-workers can take up different tasks and rotate between different job roles. traxl is a young company, and we are determined to be the transportation and logistics leaders in the region. To reach our ambition, we will have to adapt quickly, innovate and truly transform the industry. Working in traxl will give you the chance to accelerate your career path by always challenging your skills and taking on new responsibilities.

Collaboration is Key

We maintain a lively working environment: young, innovative, and dedicated to making our customers happy. Team building is a priority to traxl and is of crucial importance in implementing our core values. Therefore, we support different events and programs to ensure that the entire team works well together and connects socially and professionally. Disagreements are usually settled by a thrilling foosball game.

Dedication and Commitment

We consider our team to be our biggest asset; all striving to achieve a greater common goal, to grow together, and be part of traxl’s ambitious journey.


What We Care About the Most?

Quickly adapting to change

Flexibility to take on new tasks and roles

Exceptional communicational skills

Ability to train and educate yourself

Leadership and independent thinking

Creativity

Team player

Being your own boss


Ready to join us?

Open Vacancies

Field Sales Representative

Job Description

  • Generating revenue and finding new customers

  • Coming up with creative ideas to be used in marketing campaigns

  • Forecast sales targets

  • Attending various sales events including meetings, seminars and training.

  • Use of sales database and applications.

  • Preparation of reports and statistical data.

  • Reach out to customer leads through cold calling.

  • Contact, meet, and present traxl services to clients.

  • Establish, develop and maintain positive business and customer relationships.

  • Achieve sales targets within schedule.

  • Report results on daily basis.

 

Job Requirements

  • 0-3 years of experience in sales

  • Bachelor degree.

  • Tactful, with excellent selling, communication, and negotiation skills.

  • Excellent computer skills

  • Familiar with CRM systems and practices or has the ability to learn.

  • Prioritizing, time management and organizational skills.

  • Maintaining customers' satisfaction and loyalty.

  • Fluency in English and Arabic

Candidates with the Following Will Be Preferred:

  • Candidates with a car or motorcycle.

  • Experience in Corporate Sales (Selling to companies).

  • Excellent English Skills.

 

Customer Service

Job Description

  • Customer service

    • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution

    • Follow communication procedures, guidelines and policies

    • Resolve customer complaints via phone, email, mail or social media

    • Utilize computer technology to handle high call volumes

    • Assist with placement of orders, refunds, or exchanges

  • Data input and analysis

    • Open and maintain customer accounts by recording account information

    • Prepare product or service reports by collecting and analyzing customer information

    • Keep records of customer interactions, process customer accounts and file documents

  • Strategy feedback

    • Recommend potential products or services to management by collecting data

Job Requirements

  • 0-3 years of experience in customer service and support.

  • Strong phone contact handling skills and active listening

  • Familiar with CRM systems and practices or ability to learn.

  • Excellent computer skills.

  • Customer orientation and ability to adapt/respond to different types of characters

  • Tactful, with excellent selling, communication, negotiation skills and presentation skills

  • Ability to multi-task, prioritize and manage time effectively

  • High school diploma or equivalent; college degree preferred

  • Fluency in English and Arabic

  • Prioritising, time management and organisational skills.

Candidates with the Following Will Be Preferred:

  • Proven customer support experience

  • Experience in Corporate communication

  • Excellent English Skills.

 

Create your own position

As much as we love to hunt talented individuals for open positions, we encourage talents to hunt and convince us to create a position for them. If you believe you will add value to our team, please fill in the form below. 

If you wish to apply for any of the open vacancies please fill in the form below and write the position you wish to apply for. 

Name *
Name
Phone *
Phone
What position would you like to create for yourself?
Why should we create this position for you?
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